The Definitive Training Suite for Safe & Compassionate Behaviour Support
Keep everyone safe and connected while maintaining dignity without physical intervention.
Master Verbal De-escalation, Trauma-Informed Care & Behaviour Coaching Techniques That Protect Safety and Dignity!
CLICK BELOW TO WATCH FIRST!
4.9/5 star reviews
Hundreds of happy customers in North America
AS SEEN ON
Discover Why This Training Is Critical for Safe, Respectful Care
Does this sound like you?
Incidents escalate to physical aggression without warning.
Your own stress skyrockets in the middle of a crisis.
The team writes the same incident reports week after week.
Uncertainty about balancing empathy with clear professional boundaries.
Fear of legal or reputational fallout from mishandled situations.
Use our 5-Step De-escalation Script under pressure.
Recognize and manage personal triggers within seconds.
Facilitate debriefings that prevent repeat incidents.
Create trauma-sensitive plans tailored to each individual.
Lead difficult conversations that strengthen relationships.
What Your Team Receives
Chaos to Calm: The Art and Science of Verbal De-escalation
Unpack the 5 core principles that staff need to verbally de-escalate an emotionally compromised individual in any situation.
Crisis Principles In Action
Helps staff to identify their own triggers and develop rapid self-regulation routines AND how to teach it to those they support.
Trauma Informed Care: I know what it is but what do I do?
Provides actual steps and strategies staff can use to support someone who suffers from trauma to re-establish a feeling of safety.
Principles and Passions: Providing care with your head and heart
Introduces participants to 9 principles of care and how to use them in morally and/or ethically contentious situations.
Debriefing Done Right
Conduct effective debriefings that turn incidents into learning opportunities and prevent repeat incidents.
Influencing Outcomes: What it takes to change behaviour
Coaches staff on how their own actions can trigger an unwanted behaviour and change that person’s behaviour using established evidence-based practices.
TESTIMONIALS
What our students are saying...
" Before this training I dreaded shifts with our high-risk clients. Now I feel calm, in control, and our incident reports have dropped by 60%. "
- Jessica Chan — Residential Supervisor
" One of the better trainings I have attended in quite a while. Thank you for being so intentional in your training and bringing the wisdom of your experience to the rest of us. "
Cliff Hare-Samish Indian Nation
" I will use your techniques daily at work and personal life. Thank You for making a difference. "
Nancy Cota- Washington State
MODULES
FOLLOW MY STEP BY STEP VIDEO TRAINING
Chaos to Calm: The Art and Science of Verbal De-escalation
Unpack the 5 core principles that staff need to verbally de-escalate an emotionally compromised individual in any situation.
Crisis Principles In Action
Helps staff to identify their own triggers and develop rapid self-regulation routines AND how to teach it to those they support.
Trauma Informed Care: I know what it is but what do I do?
Provides actual steps and strategies staff can use to support someone who suffers from trauma to re-establish a feeling of safety.
Principles and Passions: Providing care with your head and heart
Introduces participants to 9 principles of care and how to use them in morally and/or ethically contentious situations.
Debriefing Done Right
Conduct effective debriefings that turn incidents into learning opportunities and prevent repeat incidents.
Influencing Outcomes: What it takes to change behaviour
Coaches staff on how their own actions can trigger an unwanted behaviour and change that person’s behaviour using established evidence-based practices.
Boundaries & Bonds
Teaches how dignity and respect can be damaged despite the best of intentions and how to build rapport with an individual.
Walking a fine line: How to have a difficult conversation
Examines different personality types, revealing their own past conditioning and how different people deal with conflict so they can deal with it better,
4.9/5 star reviews
Turn Chaos into Calm with Evidence-Based De-escalation & Behaviour Strategies
Our step-by-step programs equip your entire team with the mindset, language, and tools to prevent, defuse, and learn from challenging behaviour in any setting.
Here's what you get:
Access to our suite of programs with options for continued consultation.
Program notes to optimize the training program and improve retention.
Membership in our private Behaviour Specialists community for ongoing mentorship.
Lifetime updates and new modules at no extra cost.
Today Just
$997 one time
"Best purchase ever!"
" One of the better trainings I have attended in quite a while. Thank you for being so intentional in your training and bringing the wisdom of your experience to the rest of us. "
ABOUT YOUR INSTRUCTOR
Meet Roger
Hi, I'm R. Roger Ramsukh, BSc, BST—international speaker, award-winning author, and therapist with nearly 30 years of frontline and consulting experience helping people transform conflict into connection.
After watching caring staff freeze during crises, I realised behaviour plans are useless without practical, human-centred training. That insight led me to create these programs that blend science and heart so staff can act with confidence and compassion.
Participants report up to 60% fewer incidents, faster crisis recovery times, and stronger staff morale after applying our proven frameworks.
International Speaker, Story Teller & Narrative Strategist
Articles featured on ABC, CBS, and NBC networks.
Award-winning author of “The Fearless Parent.”
Certified in CBT, ABA, and Crisis Intervention.
Creator of high-impact programs adopted by agencies across North America with over 13,000 trained in crisis intervention and behaviour support.
Consultant to hospitals, schools, and government organisations for complex cases.
WHO IS THIS FOR...
Designed for Direct Support Professionals, Educators, Healthcare Workers, Behaviour Therapists, and anyone who faces high-stress interactions.
Direct Support Professionals
Healthcare Workers & Nurses
Educators & School Staff
Behaviour Therapists & BCBA Candidates
Social Service Managers & Supervisors
Mental Health Clinicians
Caregivers of Individuals with I/DD or ABI/TBI
Anyone Facing High-Stress Human Interactions
STILL NOT SURE?
Satisfaction guaranteed
We want you to find value in our trainings! We offer full refunds within 30 days. With all of our valuable video training, we are confident you WILL love it!
STILL GOT QUESTIONS?
Frequently Asked Questions
Do you cover strategies for staff wellness and burnout?
Absolutely. Each module integrates self-care, mindfulness, and peer-support tactics so staff stay resilient and effective.
Is this course suitable for new hires?
Yes. Whether you're brand-new or seasoned, the progressive structure ensures everyone gains practical, immediately usable skills.
How is this training different from standard crisis-intervention certifications?
We go beyond mechanics by blending evidence-based psychology with human connection. Participants learn not just what to DO, but how to THINK and FEEL to create lasting change.
Enroll in the course now!
Copyrights 2024 | The Behaviour Specialists™ | Terms & Conditions